Cherry Letters now arrive twice a month on Saturdays!  See our mailing schedule.

Frequently Asked Questions

Everything you need to know about stories, shipping, pricing, and more!

The Basics

What's included in my Cherry Letter Club subscription?
If I join now, will I be behind on the story?
Wait, are Cherry Letters just emails?
Does AI write these?
What's in an envelope?
What stories do you have?
Is this content 18+?

Pricing and Plans

How much does it cost?
What's the difference between subscribing monthly and paying once?

Shipping and Delivery

When can I expect my letter?
What if my letter doesn't arrive?
Do you mail internationally?
I'm moving/vacationing soon, can I change my address?
Can I get discreet mailing?

Billing & Subscription

What happens when my story ends?
How do I cancel?
Can I pause instead of cancelling?
Can I get a refund?
I don't want to hear from y'all. How do I get off your list?

Gifting

Can I gift a Cherry Letter subscription?

Community

Is there a community for subscribers?

Privacy

What do you do with my info?